Larry Pfaff reported:
Now, we have over five years of data and the results are more convincing than ever prince2 certification. Once again, female managers (at all levels) outscored the men,? said Pfaff. ?Female managers ? as rated by their bosses, themselves and the people who work for them ? were rated significantly better than their male counterparts. This difference extends beyond the softer skills such as communication, feedback and empowerment to such areas as decisiveness, planning and setting standards.?
The study, conducted over 5 years from 1993 to 1998, shows significant differences in the leadership skill levels practiced by male and female managers in 20 different skill areas. Women rated significantly higher in 14 out of the 20 areas studied! The study included 2,482 managers from 459 organizations across 19 states.
Seven Reasons Women Managers/Leaders Outperform Their Male Counterparts:
In addition to the Pfaff research, I spent over 20 years in business, and was led by only 2 really great leaders which were both women! My experience, accompanied by consulting studies of best-practices of peak-performing leaders in the field of a Fortune 500 Financial Services organization validated the Pfaff research that female leaders possess these top 7 dynamic skills:
1) Communication ? Verbal and Listening
Women allow time for employees to express opinions, share ideas, and discuss
performance issues (in individual and group interactions) and supports employees
upwardly.
2) Sets Clear Goals and Expectations
Women ensure that individuals know what they are expected to do, implements
clear direction and provides their expectations in writing ? they set high standards by encouraging people to do their best and provide them the resources to be successful.
3) Coaches employees consistently to improve their performance and manages each
employee by honoring their diversity and identifying learning and working styles.
Uses coaching tools and follow-up documentation to monitor employee progress
and they follow up with progress reviews.
4) Recognition ? Women sincerely and consistently recognize success of individual
and team performance success.
5) Teamwork ? Women encourage employees to talk to each other, share successes
gained from knowledge to improve individual success.
6) Facilitates Change ? Women inform individuals of changes and they explain ?why?
and discusses ways to work through and overcome obstacles; they ask for
employee input to support change.
In summary, the New Rules of business clearly indicate a need to collaborate with employees and customers, learn about their needs and become innovative and creative in delivering to those needs; therefore, key is No.